Cookie Policy
Last updated: Aug 2026
We may use cookies and similar technologies (such as local storage and session storage) on our website and platform (Services) from time to time. In this Cookie Policy, we, us or our means Techpharma Solutions Limited, a company registered in England and Wales with company number 13867466.
Cookies are small text files placed in your browser. Similar technologies store data in your browser without always using traditional cookies. These technologies help us provide core features such as secure sign-in, subscription checkout, theme display, and monitoring the stability of the Services. They do not, by themselves, tell us your email address or other personally identifiable information. However, they may recognise your browser or device when you return. If you choose to provide personal information, it may be linked to data stored in these technologies.
Where we use analytical/performance or functionality technologies, we ask for your consent before setting them. Strictly necessary technologies are always active so you can sign in and use core features.
If you consent to analytical/performance technologies, we use Sentry in your browser to monitor errors and performance on your device, and Umami Cloud to understand how visitors use our public and marketing pages. Umami does not set browser cookies and is not used on authenticated clinical routes. If you decline or withdraw consent, we do not use these client-side technologies. See the table below for details. Server-side error monitoring that does not use browser cookies is described in our Privacy Policy.
We use the following categories:
- Strictly necessary cookies. These are cookies that are required for the operation of our online Services. They include, for example, cookies that enable you to log into secure areas of our online Services, use a shopping cart or make use of online payment services.
- Analytical/performance cookies. These are cookies that allow us to recognise and count the number of visitors to our online Services and to see how visitors move around our online Services when they are using them. This helps us to improve the way our online Services work, for example, by ensuring that users find what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our online Services. These cookies enable us to personalise our content for you and remember your preferences (for example, your choice of language or region).
Details of the individual cookies and similar technologies we use, their category, typical retention, and purposes are set out below. Where names include {CLIENT_ID}, that is your Amazon Cognito app client identifier.
| Name | Technology | Party | Category | Retention | Purpose |
|---|---|---|---|---|---|
| medmocean_cookie_consent | Cookie | First-party | Strictly necessary | Up to 12 months | Stores your cookie consent choices so we do not ask again on every visit. |
| CognitoIdentityServiceProvider.{CLIENT_ID}.LastAuthUser | Cookie | First-party | Strictly necessary | Typically up to 30 days (browser session settings may vary) | Stores the last signed-in user identifier for AWS Cognito authentication via AWS Amplify. |
| CognitoIdentityServiceProvider.{CLIENT_ID}.* | Cookie | First-party | Strictly necessary | Typically up to 30 days (browser session settings may vary) | Stores Cognito/Amplify session material, including authentication tokens, for signed-in users. |
| com.amplify.server_auth.* | Cookie | First-party | Strictly necessary | Short-lived (handshake / single sign-on flow) | Short-lived handshake cookies used by the Amplify Next.js adapter for server-side authentication flows. |
| Stripe cookies (names vary) | Cookie | Third-party (Stripe) | Strictly necessary | Varies; typically for the checkout or billing session | Set by Stripe when you access Stripe-hosted checkout or customer billing pages. Used for session management, hosted checkout, and fraud and risk signal detection. For more information, see Stripe privacy policy. |
| Sentry (client-side; cookies and similar storage; names vary) | Cookie | Third-party (Sentry) | Analytical/performance | Varies; often session-based for tracing | Set only when you consent to analytical/performance cookies. Supports client-side error reporting and limited performance monitoring. Session Replay is not used. |
| Sentry (server-side error monitoring) | Server-side processing (no browser cookie) | Third-party (Sentry) | Strictly necessary | As per Sentry retention settings | Captures server and request errors to maintain security and reliability. Not controlled by analytical/performance cookie preferences. |
| Umami Cloud tracker (cloud.umami.is) | Third-party script (no browser cookie) | Third-party (Umami) | Analytical/performance | As per Umami Cloud retention settings; no browser cookie is set | Loaded for public pages only when you consent to analytical/performance cookies. For more information, see Umami Cloud privacy policy. |
| theme | Local storage | First-party | Functionality | Until cleared in browser settings | Remembers your light or dark theme preference when you return to the Services. First-time visitors see dark mode until they choose otherwise. |
| medmocean_referral_code | Local storage | First-party | Functionality | Until cleared, checkout completes, or the referral is applied | Remembers a referral code from a sign-up link so it can be applied when you create or upgrade a subscription. |
| mm_session_expired_redirect | Session storage | First-party | Functionality | Browser tab session only | Remembers that you should be redirected to sign-in after session expiry so navigation is not blocked when you have unsaved work open. |
| emis-dmard-progress | Session storage | First-party | Functionality | Browser tab session only | Remembers which DMARD medication tiles you marked as done during an EMIS upload session so you can track progress. |
You can block cookies and clear local or session storage by using your browser settings. If you block strictly necessary cookies or storage, you may not be able to use all or part of our online Services (for example, sign-in or checkout may fail).
We may, at any time and at our discretion, vary this Cookie Policy by publishing the amended version on our website. We recommend you check this page regularly to ensure you are aware of our current Cookie Policy. For how we handle personal data more generally, see our Privacy Policy.
Contact
For any questions or notices, please contact us at:
Email: admin@medmocean.co.uk
Last update: Aug 2026